1. Information We Collect
We collect various types of information to provide and improve our Services:
a. Information You Provide
- Account Information: When you sign up for Postloop, we collect information such as your name, email address, and password.
- Content and Feeds: We collect and process RSS feeds that you provide to generate blog post drafts. This may include publicly available data and any other information you input into the platform.
b. Automatically Collected Information
- Usage Data: We collect data about how you interact with the platform, such as features used, time spent on the platform, and performance metrics.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your activity on our site, such as pages viewed and links clicked.
c. Analytics and Device Information
We may also collect data from your device, such as:
- IP address
- Browser type and version
- Device identifiers (e.g., unique device ID)
- Operating system and version
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve the Service: We use the information you provide, including RSS feed data, to generate blog post drafts and enhance the quality of our AI models.
- Personalization: We may use the data to customize your experience, including delivering personalized recommendations and drafts based on your usage patterns.
- Service Improvement and AI Training: We anonymize and aggregate your usage data to improve our Services, including for model tuning, evaluation, analytics, and the development of new features.
- Communication: We may use your contact information to send you service updates, respond to your inquiries, and provide customer support.
- Security and Compliance: We may use your information to monitor for security breaches, enforce our Terms of Service, and comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information under the following circumstances:
- Service Providers: We may share your data with trusted third-party service providers who help us operate and improve our platform (e.g., cloud hosting services, analytics providers).
- Legal Requirements: We may disclose your information when required by law or if we believe in good faith that such action is necessary to comply with a legal obligation, protect our rights or property, or investigate potential violations of our Terms of Service.
- Business Transfers: In the event of a merger, acquisition, or asset sale, we may transfer your information as part of the transaction. You will be notified of any such changes.
4. Data Security
We are committed to protecting your data. We implement various security measures, such as encryption and access controls, to safeguard your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. If you request to delete your account, we will delete your personal information, except for data required to comply with legal obligations.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including the right to:
- Access your personal data
- Request correction or deletion of your personal data
- Object to the processing of your data
- Withdraw consent (where we rely on consent for processing)
To exercise these rights, please contact us at
hello@postloop.ai. We will respond to your request within a reasonable timeframe.
7. International Data Transfers
As a fully remote service, your information may be transferred to, and processed in, countries other than your own. By using Postloop, you consent to the transfer of information to other countries, including those with different data protection laws than your jurisdiction.
8. Cookies and Tracking Technologies
Postloop uses cookies and similar tracking technologies to collect usage data and improve your experience. You can control the use of cookies at the browser level, but disabling cookies may affect the functionality of the Services.
9. Children’s Privacy
Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information about a child, please contact us, and we will take steps to delete the information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of any significant changes via email or in-app notifications. By continuing to use our Services after such changes, you agree to the updated Privacy Policy.
11. Third-Party Platform Data Usage
When you choose to integrate third-party platforms (such as LinkedIn, X/Twitter, Meta/Facebook, WordPress, or other social media and content platforms) with Postloop, we collect and process only the data you explicitly grant us permission to access. This may include:
- Profile information
- Posts and content
- Page or account analytics
- Publishing permissions
We use this data solely to provide our core services, such as:
- Generating content suggestions
- Scheduling and publishing posts
- Analytics and performance tracking
- Content optimization
Platform-Specific Data Handling
For each integrated platform, we:
- Follow platform-specific data usage policies and developer terms
- Only store data necessary for service functionality
- Never share or sell platform-specific data to third parties
- Process data in compliance with platform guidelines
Data Retention and Deletion
For all third-party platform integrations:
- We retain platform data for up to 90 days after its last use
- Data is automatically removed when you revoke platform access
- All platform-specific data is deleted from our active systems within 30 days of integration disconnection or account deletion
- You can revoke access to any platform at any time through your account settings or by contacting our support team
Some data may be retained longer if required by law or platform policies. Each platform's specific data handling practices are governed by their respective terms of service and our agreements with them.
API Usage and Compliance
When using third-party platform APIs, we:
- Comply with each platform's API rate limits and quotas
- Implement proper error handling and retry mechanisms
- Maintain up-to-date API integrations
- Monitor and report any security incidents as required by platform policies
Platform-Specific Data Retention
We adhere to platform-specific data retention requirements:
- LinkedIn: Data is retained according to LinkedIn's API Terms of Service
- X/Twitter: Compliance with X's Developer Terms including data retention policies
- Meta: Adherence to Meta Platform Terms and Developer Policies regarding data storage
- WordPress: Compliance with WordPress.com's API Guidelines for data handling
User Control and Transparency
We provide users with:
- Clear visibility into which platforms are connected
- Detailed access logs for platform data usage
- Simple controls to revoke platform access
- Options to export or delete platform-specific data
- Notifications of significant changes to platform integrations
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
hello@postloop.ai